Please reach us at info@caregroupinternational.com if you cannot
find an answer to your question.
We offer various shipping options for international orders to cater to different needs. Standard shipping typically takes 7-21 business days, while expedited shipping can deliver within 3-7 business days. Please note that delivery times may vary based on the destination country and any customs clearance procedures.
We accept various payment methods to accommodate international customers. These include major credit cards (Visa, MasterCard, American Express), PayPal, and bank wire transfers. For larger orders or bulk purchases, we can also explore arrangements for letters of credit or other secure payment options.
Customs and import duties are the responsibility of the recipient and vary by country. As the importer of record, the customer is liable for any applicable customs fees, taxes, or import duties imposed by the destination country's authorities. We recommend checking with your country's customs office to understand the potential costs involved before placing an order.
Once your international order is dispatched, you will receive a shipping confirmation email with a tracking number and instructions on how to track your shipment. Depending on the shipping method, tracking updates may take some time to reflect real-time status. You can use the provided tracking number to check the delivery status on the carrier's tracking portal.
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